Last Updated: September 2, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Backporch Naturals website, online store, products, content, features, tools, and related services (collectively, the "Services").
The Services are operated by MosGone LLC, doing business as Backporch Naturals ("Backporch Naturals," "we," "us," or "our").
Business Information:
MosGone LLC d/b/a Backporch Naturals
EIN: 99-3152093
1401 Lavaca Street #40638
Austin, TX 78701
United States
Our ecommerce store is powered by SHOPLINE, which provides technology that enables us to offer the Services. Purchases made through our store are transactions directly between you and Backporch Naturals.
By accessing or using the Services, creating an account, or placing an order, you agree to these Terms and our Privacy Policy, available at:
https://backporchnaturals.com/privacy-policy
If you do not agree to these Terms, you may not use the Services.
You must be at least 18 years old and legally capable of entering into a binding agreement to make a purchase through the Services.
When you provide information to us, you represent that the information is accurate, current, and complete.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
You may not transfer, sell, assign, or license your account to another person without our written permission.
We may suspend or terminate an account when we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.
We make reasonable efforts to accurately display and describe our products.
However, colors, dimensions, packaging, appearance, and other product characteristics may vary slightly from photographs or representations displayed through the Services, including because of device settings, manufacturing changes, or packaging updates.
Product descriptions, availability, pricing, packaging, and specifications may be updated from time to time.
We reserve the right to discontinue products or limit quantities available for purchase.
Nothing in these Terms limits any express written guarantee or warranty we separately provide for a particular product.
Backporch Naturals products must be used only in accordance with the instructions, directions, precautions, and labeling supplied with the product.
The product label and accompanying directions control the proper use of the product.
Website content is provided for general product information and does not replace or modify product labeling, directions, precautions, or legally required instructions.
Product performance may vary depending on factors including placement, environmental conditions, maintenance, weather, local pest populations, and compliance with product directions.
Claims concerning our products are limited to the claims expressly made by Backporch Naturals and permitted under applicable law and product labeling.
You are responsible for using, storing, and maintaining products in accordance with their instructions.
Some Backporch Naturals products may be subject to federal, state, or local pesticide, consumer-product, shipping, or other regulatory requirements.
Products may therefore not be available for sale or shipment in every jurisdiction.
We reserve the right to restrict sales, reject orders, or cancel orders when:
A product is not authorized or permitted for sale in the destination jurisdiction
Shipment would violate applicable law or regulatory requirements
Required regulatory approval has not yet been obtained
We reasonably determine that completing the transaction would create a legal or regulatory compliance issue
If we cancel an order for one of these reasons after payment has been collected, we will refund the applicable amount.
You may not purchase products for unlawful resale, redistribution, or export.
Submitting an order constitutes an offer to purchase the products identified in the order.
We may accept or reject an order, subject to applicable law.
An automated order acknowledgment does not necessarily constitute final acceptance of your order.
We may cancel or limit an order because of:
Product unavailability
Pricing or listing errors
Payment authorization problems
Suspected fraud
Quantity limitations
Regulatory restrictions
Shipping restrictions
Suspected unauthorized resale
Other legitimate business or legal reasons
If we cancel an order after charging you, we will refund the applicable amount.
Please review your order carefully before submitting it. We may be unable to modify or cancel an order after fulfillment processing has begun.
Prices, promotions, discounts, and product availability may change without notice before an order is placed.
The price applicable to your purchase is the price displayed during checkout when you submit the order, subject to correction of obvious errors as permitted by law.
Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping charges, duties, or other charges that may apply to the transaction.
You agree to provide accurate and current billing and payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We may use SHOPLINE and other third-party payment processors or alternative payment providers to authorize and process payments. Your use of a particular payment method may also be subject to terms imposed by the applicable payment provider.
Promotional offers may be subject to separate conditions. If specific promotion terms conflict with these Terms regarding that promotion, the specific promotion terms control.
Orders are generally processed within 24-48 hours after they are placed.
Orders shipped within the United States generally arrive within approximately 3-7 days after shipment, depending on the destination and carrier.
All shipped orders receive a tracking number.
Orders placed on weekends or holidays may begin processing on the next business day. Delivery estimates are not guarantees unless we expressly state otherwise.
Additional shipping terms, including carrier delays, lost packages, address errors, returned-to-sender shipments, and shipping charges, are governed by our Shipping Policy available through the Services.
We will ship your order within the shipment timeframe represented when you purchase. If no shipment timeframe is stated, we will ship within the period required by applicable law.
If we cannot ship within the promised or legally required timeframe, we will provide any notice, revised shipment estimate, cancellation opportunity, consent request, or refund required by applicable law.
Carrier transit times may be affected by weather, transportation disruptions, carrier delays, natural disasters, government actions, holiday volume, or other circumstances outside our reasonable control.
Nothing in this section limits rights you may have under applicable law regarding merchandise that is lost, damaged, materially delayed, or not delivered.
Products purchased directly through backporchnaturals.com are covered by our 30-Day Money-Back Guarantee, subject to the terms of our Returns and Refund Policy.
You may request a refund within 30 calendar days of the original purchase date if you try an eligible product and are not satisfied with it.
Opened and reasonably used products may qualify for the guarantee as described in the Returns and Refund Policy.
Return authorization is required before any product is sent back to us. Products sent without prior return authorization will not be accepted and will not qualify for a refund, except where otherwise required by applicable law.
For ordinary returns under the 30-Day Money-Back Guarantee, the customer is responsible for return shipping when a physical return is required. Different terms may apply to damaged, defective, incomplete, or incorrect orders.
Returns, refund calculations, packaging requirements, return shipping, and refund processing are governed by our Returns and Refund Policy available through the Services.
If a product-specific guarantee or Returns and Refund Policy provides you greater rights than these Terms, the more specific policy or guarantee controls with respect to that issue.
Nothing in these Terms limits any refund, replacement, cancellation, warranty, or other remedy that cannot legally be waived.
The Services and their contents, including text, graphics, photographs, videos, illustrations, designs, logos, trademarks, product names, software, page layouts, and other materials, are owned by or licensed to Backporch Naturals and are protected by applicable intellectual property laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your personal, non-commercial use.
Without our written permission, you may not:
Copy, reproduce, republish, or commercially exploit material from the Services
Modify or create derivative works from our content
Use our trademarks, trade dress, logos, or branding
Systematically scrape, extract, or reproduce website content
Use website content to create or train competing products, services, databases, or commercial systems, except where applicable law prohibits such restriction
All rights not expressly granted are reserved.
"Backporch Naturals," associated logos, product names, designs, and slogans are trademarks or other intellectual property of MosGone LLC or its licensors.
The Services may contain links to, integrations with, or functionality provided by third parties.
We do not control third-party websites or services and are not responsible for their content, availability, security, products, or privacy practices.
Your use of a third-party service may be governed by that third party's separate terms and policies.
Our online store is powered by SHOPLINE.
SHOPLINE provides ecommerce technology and related services that allow us to operate the store.
Backporch Naturals, not SHOPLINE, is the seller of the products purchased from our store.
Your purchase contract is with Backporch Naturals.
SHOPLINE is not responsible for Backporch Naturals products, product claims, fulfillment, returns, refunds, customer service, or other obligations arising from transactions between Backporch Naturals and its customers, except to the extent SHOPLINE separately assumes an obligation directly to you through a service it provides.
Nothing in these Terms modifies any independent rights or obligations you may have directly with SHOPLINE.
Our collection and processing of personal information are described in our Privacy Policy:
https://backporchnaturals.com/privacy-policy
SHOPLINE and other service providers may process certain information on our behalf in connection with ecommerce, payments, fraud prevention, analytics, fulfillment, and other Services.
If there is a conflict between these Terms and our Privacy Policy concerning the collection, use, or disclosure of personal information, the Privacy Policy controls.
If you submit a review, photograph, comment, suggestion, testimonial, idea, or other content to us ("User Content"), you retain ownership of any rights you have in that content.
You grant Backporch Naturals a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, distribute, adapt, and publish that User Content in connection with operating, marketing, and promoting our business and products, subject to applicable law.
You represent that:
You have the right to provide the User Content
The User Content is truthful based on your experience
The User Content does not violate another person's intellectual property, privacy, publicity, or other rights
You have disclosed any material compensation, incentive, or relationship associated with the content when required by law
We may remove User Content that we reasonably believe violates these Terms or applicable law.
We do not guarantee that all User Content will be published.
The Services may occasionally contain typographical errors, pricing errors, incorrect availability information, or other inaccuracies.
We may correct errors and update information at any time.
If an error materially affects an order you have already submitted, we may contact you to obtain confirmation before proceeding or cancel and refund the affected order as appropriate and permitted by law.
You may not use the Services to:
Violate applicable law
Engage in fraud or deceptive conduct
Infringe intellectual property or other rights
Interfere with the security or operation of the Services
Introduce malware or harmful code
Obtain unauthorized access to accounts, systems, or information
Collect personal information about others without authorization
Impersonate another person or organization
Send spam or other unauthorized communications
Circumvent technical access controls
Use automated systems to access or extract substantial portions of the Services in violation of these Terms
Use the Services in a manner intended to disrupt or damage Backporch Naturals, our customers, or our service providers
We may use reasonable technical measures to prevent unauthorized automated access.
We may suspend or terminate access to the Services if you materially violate these Terms, engage in fraud or unlawful activity, threaten the security of the Services, or create material legal or operational risk.
Termination does not affect obligations or liabilities that arose before termination.
Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, User Content licenses, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR EXPRESS WARRANTIES OR GUARANTEES PROVIDED BY BACKPORCH NATURALS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
ANY WARRANTIES APPLICABLE TO PRODUCTS PURCHASED THROUGH THE SERVICES ARE SUBJECT TO APPLICABLE FEDERAL AND STATE LAW.
NOTHING IN THESE TERMS DISCLAIMS OR LIMITS ANY IMPLIED WARRANTY, EXPRESS WARRANTY, PRODUCT GUARANTEE, OR CONSUMER REMEDY THAT CANNOT LAWFULLY BE DISCLAIMED OR LIMITED.
WE DO NOT WARRANT THAT THE WEBSITE OR OTHER ONLINE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE FROM HARMFUL COMPONENTS.
Some jurisdictions do not permit certain warranty exclusions or limitations, so portions of this section may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BACKPORCH NATURALS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO THE SERVICES OR PRODUCTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM A CLAIM RELATING TO A PARTICULAR PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID TO BACKPORCH NATURALS FOR THE PRODUCT OR ORDER GIVING RISE TO THAT CLAIM.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY ARISING FROM FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR PERSONAL INJURY OR PROPERTY DAMAGE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION, OR TO CONSUMER RIGHTS AND REMEDIES THAT CANNOT LEGALLY BE WAIVED.
Nothing in these Terms is intended to waive rights under applicable consumer-protection law.
To the extent permitted by law, you agree to indemnify and hold harmless MosGone LLC d/b/a Backporch Naturals and its officers, members, managers, employees, and agents from third-party claims, liabilities, damages, and reasonable costs arising from:
Your material violation of these Terms
Your unlawful use of the Services
Your violation of another person's rights
Your intentional misuse of a product contrary to its instructions or labeling
This provision does not require you to indemnify us for claims resulting from our own unlawful conduct, negligence where such indemnification is prohibited by law, or other liability that cannot legally be shifted to you.
We will not be liable for a delay or failure to perform caused by circumstances outside our reasonable control, including severe weather, natural disasters, war, terrorism, civil disturbances, labor disruptions, transportation interruptions, utility or communications failures, governmental actions, epidemics, supply-chain interruptions, or carrier disruptions.
This section does not eliminate any refund, cancellation, shipment, or other consumer right required by applicable law.
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary.
The remaining provisions will remain in effect.
Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.
These Terms, together with policies and terms expressly incorporated by reference, constitute the agreement between you and Backporch Naturals regarding your use of the Services.
Product labeling, product-specific warranties or guarantees, promotion terms, Shipping Policy, Returns and Refund Policy, Privacy Policy, and other specific terms provided in connection with a transaction remain applicable according to their terms.
Nothing in this section eliminates rights that cannot be waived under applicable law.
You may not assign your rights or obligations under these Terms without our prior written consent.
We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, transfer of the business, or similar transaction.
Any assignment remains subject to applicable law.
These Terms and any dispute arising out of or relating to these Terms, the Services, or a transaction with Backporch Naturals are governed by the laws of the State of Texas, without regard to Texas conflict-of-laws principles, except to the extent federal law applies.
Subject to any non-waivable right you may have under applicable law, any lawsuit or judicial proceeding arising out of or relating to these Terms, the Services, or a transaction with Backporch Naturals must be brought exclusively in a state court of competent jurisdiction located in Travis County, Texas, or, where federal subject-matter jurisdiction exists, in the United States District Court for the Western District of Texas, Austin Division.
You and Backporch Naturals consent to the personal jurisdiction and venue of those courts.
Nothing in this section deprives a consumer of a right, remedy, forum, or protection under applicable law that cannot legally be waived by contract.
When you use the Services, place an order, or communicate with us electronically, you consent to receive transaction-related communications electronically.
Electronic communications may include:
Order confirmations
Payment confirmations
Shipping notices
Account communications
Policy notices
Customer-service communications
Your consent to receive transactional electronic communications is separate from any consent required for promotional email or text-message marketing.
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
The current version will be posted through the Services together with its Last Updated date.
Material changes will be communicated when required by applicable law.
Changes apply prospectively from their stated effective date and will not retroactively alter the material terms of a completed purchase except where required by law or agreed by the parties.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms with respect to future use.
Section titles and headings are provided for convenience and do not affect the interpretation of these Terms.
Questions regarding these Terms, legal notices, or other legal matters may be directed to:
MosGone LLC d/b/a Backporch Naturals
EIN: 99-3152093
1401 Lavaca Street #40638
Austin, TX 78701
United States
Legal Email: legal@mosgone.com
Phone: +1 916-429-5628
Contact: Contact Us
Privacy Policy:
https://backporchnaturals.com/privacy-policy
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