Frequently asked questions
Purchasing, setup and Station questions. Still stuck? Our team answers by email and chat for a full year after purchase.
Purchasing
Orders, shipping, returns and support.
Yes. If you have questions about setup, placement, or results, our support team can help. Our system is tested to control developing mosquitoes in Station water, and proper placement and monthly resets help the system work as intended.
Most orders arrive within 3–7 business days after your order is placed. We currently ship to CA, GA, HI, IL, MA, MN, MO, NE, NJ, NY, TN, TX, VA, and WI.
Orders $99+ ship free. A $9.95 flat shipping rate applies to orders under $99.
No. We currently ship within the U.S. to CA, GA, HI, IL, MA, MN, MO, NE, NJ, NY, TN, TX, VA, and WI.
We have a 30-day return policy for all undamaged products purchased directly through backporchnaturals.com. If something is not right, reach out first — we will do everything we can to get the system working for you.
Your Stations
How the system works and how to run it.
Mosquitoes seek standing water to lay eggs. Your Stations provide treated water sites around your yard.
When mosquitoes lay eggs in the Station water, the treatment kills developing mosquitoes before they become flying adults.
By targeting mosquitoes during the aquatic stages of their lifecycle, the system helps reduce the number that emerge as adults.
It depends on your yard and what surrounds it. More Stations create more treated sites across your yard.
4 Stations: Small yards with well-maintained neighboring properties.
6–8 Stations: Medium yards, longer fence lines, or moderate mosquito pressure.
10–12 Stations: Large yards, greenbelts, nearby water, heavy mosquito pressure, or neighboring properties with standing water.
Yes. Unlike yard sprays and fogging treatments, there is nothing to reapply after rain.
Mosquito populations can surge after rain, so it also helps to drain standing water on your property — buckets, toys and gutters.
3–4 hours of direct morning or evening sun, or 6–8 hours of diffused sunlight.
Use enough Stations to create good coverage across your yard, place them in shaded areas where mosquitoes are likely to seek water, and reset them every 30 days.
The system works by disrupting the mosquito lifecycle, so results build over time. Also remember that mosquitoes can travel in from neighboring properties, so mosquito pressure outside your yard can affect your results.
You can also help by removing untreated standing water around your property.
Place your Stations shortly before mosquito season starts in your region, so you disrupt the lifecycle before it gets going.
Placement
Where the Stations go, and how far apart.
The goal is multiple lifecycle-disrupting locations around your yard.
1. Place Stations every 300 feet between your property corners.
2. Place Stations in front of greenbelts, fields or other mosquito-prone areas.
3. Place Stations near neighboring areas with standing water or heavy mosquito pressure.
Stations are designed to provide water-seeking mosquitoes with a place to lay eggs, so we recommend positioning them away from patios, seating areas, doors, and other places where people regularly gather.
Place them around the perimeter of your yard and in shaded, protected areas where mosquitoes are likely to seek water.
In most cases no closer than 50 feet apart. In a particularly bad area — a greenbelt or an unmaintained neighboring yard — they can be placed closer together.
If possible, have it drained. If that is not possible, place multiple Stations in front of that area. Yards with consistently high pressure may benefit from a more comprehensive approach.
Pods & ingredients
What is in a Pod and how long it lasts.
Active ingredients: clove oil 1.47% and garlic oil 0.38%. Inert ingredients 98.15%. Safe around people and pets when used as directed. Keep out of reach of children. Use only as directed.
One Pod treats one Station for about 30 days. A 6-Station yard runs through 6 Pods a month, so a 12-Pack covers about two months.
Refills come in 4, 12 and 20 packs. Most 6-Station owners buy the 12-Pack; bigger setups get the best per-Pod price on the 20-Pack.
Yes. The Station is made from durable polypropylene and designed for season-after-season use. Only the Pods run out.