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Frequently asked questions

Purchasing, setup and Station questions. Still stuck? Our team answers by email and chat for a full year after purchase.

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Email and chat support, included for one year.
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Purchasing

Orders, shipping, returns and support.

Yes. If you have questions about setup, placement, or results, our support team can help. Our system is tested to control developing mosquitoes in Station water, and proper placement and monthly resets help the system work as intended.

Your Stations

How the system works and how to run it.

Placement

Where the Stations go, and how far apart.

Pods & ingredients

What is in a Pod and how long it lasts.

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