Last Updated: September 1, 2026
MosGone LLC, doing business as Backporch Naturals ("Backporch Naturals," "we," "us," or "our"), operates Backporch Naturals and the website located at backporchnaturals.com, including our online store, products, features, content, communications, and related services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase, communicate with us, or otherwise interact with Backporch Naturals.
The current version of this Privacy Policy is available at:
https://backporchnaturals.com/privacy-policy
Our online store is powered by SHOPLINE. SHOPLINE processes certain customer information on our behalf to provide ecommerce, payment, order management, fraud prevention, and related services.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have received this Privacy Policy and understand the practices described below.
"Personal information" or "personal data" generally means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual. It generally does not include information that has been lawfully deidentified or anonymized.
Depending on how you interact with us, we may collect the following categories of information.
This may include:
Name
Email address
Telephone number
Billing address
Shipping address
This may include:
Products purchased
Items viewed or placed in your cart
Order history
Returns, refunds, exchanges, and cancellations
Discounts and promotions used
Transaction amounts
Shipping and delivery information
Payments may be processed by SHOPLINE and other payment processors.
These providers may collect payment card numbers, billing information, financial account information, and other information necessary to authorize and process a transaction.
Backporch Naturals generally receives transaction information, payment status, payment method information, and related records rather than complete payment card credentials.
If you create an account, we may collect information such as:
Login information
Account preferences
Saved addresses
Order history
Account activity
We collect information you provide when you:
Contact customer service
Submit a form
Send us an email
Participate in a promotion
Submit a review
Respond to a survey
Otherwise communicate with us
If you submit content for public posting, such as a product review, that content may become publicly available.
We and our service providers may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Device identifiers
Advertising identifiers
Referring and exit pages
Pages and products viewed
Links clicked
Shopping cart activity
Approximate location derived from IP address
Dates and times of visits
Interactions with advertisements and marketing communications
We may create or receive information about your likely interests, purchasing preferences, or product preferences based on your interactions with the Services.
We may collect personal information:
Directly from you
Automatically when you use the Services
Through cookies, pixels, tags, and similar technologies
From SHOPLINE
From payment processors
From fulfillment and shipping providers
From advertising and analytics providers
From customer service and review platforms
From social media platforms when you interact with us through those platforms
From other service providers and business partners
From other sources permitted by applicable law
We seek to limit the personal information we collect to information that is reasonably necessary and relevant to the purposes described in this Privacy Policy.
We may use personal information for the following purposes.
We may use information to:
Process orders
Process and verify payments
Confirm transactions
Fulfill and ship purchases
Provide delivery updates
Process returns, refunds, and exchanges
Maintain customer accounts
Provide customer support
Respond to questions and requests
Remember shopping preferences
We may use information to:
Understand how customers use our website
Improve website functionality
Improve our products and services
Analyze shopping behavior
Recommend products
Personalize aspects of the shopping experience
We may use personal information to:
Authenticate transactions
Prevent fraudulent or unauthorized purchases
Investigate suspicious activity
Detect security threats
Protect customer accounts
Protect our website
Protect our business, customers, and other individuals
Subject to applicable law and your choices, we may use personal information to:
Send promotional email or other marketing communications
Measure advertising performance
Determine whether advertising results in visits or purchases
Understand customer interests
Personalize advertisements
Display advertisements on third-party websites, apps, and services
Create or measure advertising audiences
We may use personal information to:
Comply with applicable laws and regulations
Respond to lawful legal or government requests
Maintain tax, accounting, and business records
Establish, exercise, or defend legal claims
Enforce our agreements and policies
Protect our legal rights and the rights of others
We and third parties that provide services to us may use cookies, pixels, tags, software development kits, advertising identifiers, and similar technologies.
These technologies may support:
Shopping cart functionality
Website security
Authentication
Fraud prevention
Remembering preferences
Website analytics
Performance measurement
Marketing attribution
Advertising
Personalization
Targeted or interest-based advertising
You may be able to control certain cookies and tracking technologies through your browser settings and through cookie or privacy preference controls made available on our website.
Blocking certain technologies may affect the operation or functionality of the Services.
NOTICE REGARDING TARGETED ADVERTISING
We may process or disclose certain personal information to advertising and marketing providers for targeted or interest-based advertising.
The information involved may include:
Online identifiers
Device information
Internet or electronic activity
Product views
Purchase information
Advertising interactions
Inferences regarding interests
We do not sell personal information for money.
However, some U.S. privacy laws define "sale," "sharing," or "targeted advertising" broadly enough that disclosures to advertising, analytics, or marketing providers may fall within those definitions even when no money is exchanged.
Where applicable law gives you the right to opt out of these activities, you may exercise that right using privacy or cookie preference controls provided on our website or by contacting us using the information in the Contact Us section below.
Where required by applicable law, we also recognize applicable browser-based universal opt-out signals, including Global Privacy Control.
We may disclose personal information to the following categories of recipients.
Including SHOPLINE and companies that host, maintain, secure, analyze, or support our Services.
To authorize, process, verify, and protect transactions.
To prepare, ship, track, and deliver purchases.
To analyze website use, measure marketing performance, communicate with customers, and provide or measure advertising.
Including companies that assist with:
Customer communications
Reviews
Fraud detection
Data storage
Analytics
Accounting
Business administration
Professional services
We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, subpoenas, regulatory requests, or other lawful government demands.
We may disclose or transfer information in connection with an actual or proposed:
Merger
Acquisition
Financing
Reorganization
Sale of assets
Bankruptcy
Similar corporate transaction
We may disclose information when you request, authorize, or direct us to do so.
Our ecommerce platform is provided by SHOPLINE.
SHOPLINE may collect and process personal information from visitors and customers on our behalf to provide ecommerce services, including:
Store operation
Checkout
Order processing
Customer management
Transaction monitoring
Fraud prevention
Website functionality
Analytics
Related ecommerce services
For information about SHOPLINE's own privacy practices, you may review SHOPLINE's Privacy Policy at:
https://www.shopline.com/privacy
When SHOPLINE processes customer information on our behalf, Backporch Naturals remains responsible for determining how customer information is used for our business purposes and for responding to applicable consumer privacy requests concerning that processing.
Certain privacy laws classify specified information as "sensitive personal information" or "sensitive data."
Depending on the applicable law, this may include information such as:
Account credentials
Certain financial information
Precise geolocation
Government identification numbers
Biometric information
Health information
Certain information concerning race, ethnicity, religion, citizenship, sexuality, or other protected characteristics
We do not intentionally collect sensitive personal information that is unnecessary to provide the Services.
Where applicable law requires consent before processing sensitive personal information, we will obtain that consent or otherwise process the information only as permitted by law.
Payment credentials may be collected directly by payment processors rather than stored by Backporch Naturals.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
Complete transactions
Provide customer service
Maintain customer accounts
Maintain tax and accounting records
Prevent fraud
Resolve disputes
Enforce agreements
Comply with legal requirements
Establish or defend legal claims
Retention periods may vary depending on:
The type of information
The purpose for which it was collected
Applicable legal requirements
Contractual obligations
Fraud prevention needs
Accounting and tax requirements
Potential legal claims
When information is no longer reasonably necessary, we may delete, anonymize, or deidentify it as appropriate.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, loss, misuse, alteration, or disclosure.
However, no security system or method of transmitting information over the Internet can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials and should not provide passwords or other confidential account information to unauthorized persons.
Privacy rights vary by state.
Depending on where you reside, the law that applies to you, and whether that law applies to Backporch Naturals, you may have the right to:
Confirm whether we process your personal information
Access personal information we maintain about you
Obtain certain information about how we collect, use, or disclose your personal information
Correct inaccurate personal information
Request deletion of personal information
Obtain a portable copy of certain personal information
Opt out of the sale of personal information
Opt out of processing for targeted advertising
Opt out of certain types of profiling
Limit certain uses or disclosures of sensitive personal information
Withdraw consent where processing is based on consent
Appeal certain decisions concerning a privacy request
Exercise your rights without unlawful discrimination or retaliation
These rights are not absolute. Applicable law may permit or require us to deny or limit a request in certain circumstances.
To submit a privacy request, contact us at:
Email: legal@mosgone.com
Phone: +1 916-429-5628
Please identify your request as a Privacy Request and provide sufficient information for us to identify you and understand your request.
We may take reasonable steps to verify your identity before fulfilling certain requests.
We will use information submitted for verification only as permitted by applicable law.
You are not required to create a new account solely to submit a privacy request.
Where applicable law allows an authorized agent to submit a request on your behalf, we may request evidence showing that the agent is authorized to act for you and may separately verify your identity.
We will respond within the period required by applicable law.
If applicable law provides a right to appeal our decision concerning a privacy request, you may submit an appeal by emailing:
Use the subject line:
Privacy Appeal
If an appeal is denied, we will provide any additional information required by applicable law regarding your ability to contact the appropriate state regulatory authority.
Various U.S. states provide residents with privacy rights and impose obligations on businesses that meet specified applicability thresholds.
These laws may include privacy laws in Texas, California, Colorado, Virginia, Connecticut, Utah, Oregon, Montana, Delaware, Iowa, Indiana, Tennessee, New Jersey, Nebraska, and other states.
The specific rights available to you depend on your state of residence, the applicable law, and whether Backporch Naturals is subject to that law.
Where an applicable state privacy law grants rights beyond those expressly described in this Privacy Policy, we will honor those rights as required by law.
If the California Consumer Privacy Act applies to Backporch Naturals with respect to your information, California residents may have additional rights regarding access, correction, deletion, disclosure of collection and sharing practices, opting out of sale or sharing, limiting certain uses of sensitive personal information, and non-discrimination.
We do not knowingly sell or share the personal information of individuals under 16 years of age in circumstances requiring affirmative authorization under California law.
Certain state privacy laws require covered businesses to recognize approved universal opt-out mechanisms for targeted advertising or sale of personal information.
Where legally required, we recognize applicable signals, including Global Privacy Control, for the browser or device transmitting the signal.
Some browsers provide a "Do Not Track" setting.
There is no single universally accepted technical standard governing how websites must respond to traditional Do Not Track signals. Accordingly, we do not currently respond to traditional Do Not Track signals except where applicable law requires otherwise.
This is separate from legally recognized universal opt-out mechanisms such as Global Privacy Control, which we honor where required by applicable law.
You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.
Even if you opt out of promotional communications, we may continue to send non-promotional communications regarding:
Orders
Payments
Shipping
Returns
Customer service
Account security
Changes affecting your account
Legal or transactional matters
The Services are intended for a general adult audience and are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without legally required authorization, we will take reasonable steps to delete it.
If you believe a child has provided personal information to us, please contact us using the information below.
We do not knowingly sell or share personal information of children or teenagers where applicable law prohibits doing so without affirmative authorization.
Our Services may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy practices, security, accuracy, or content of third-party services.
Information you provide directly to a third party is governed by that third party's privacy policy and terms.
We encourage you to review the privacy practices of third parties before providing personal information.
Some of our service providers may process or store personal information outside the state or country where you reside.
Those jurisdictions may have privacy and data protection laws different from those in your jurisdiction.
Where applicable law requires safeguards for transfers of personal information, we and our service providers will use legally required transfer mechanisms or protections.
We may update this Privacy Policy periodically to reflect changes in:
Our business
Our Services
Technology
Privacy practices
Service providers
Legal or regulatory requirements
When we update this Privacy Policy, we will post the revised version at:
https://backporchnaturals.com/privacy-policy
We will update the Last Updated date at the top of the policy and provide additional notice when required by applicable law.
For questions about this Privacy Policy, our privacy practices, or a privacy rights request, contact:
MosGone LLC d/b/a Backporch Naturals
1401 Lavaca Street #40638
Austin, TX 78701
United States
Email: legal@mosgone.com
Phone: +1 916-429-5628
Privacy Policy:
https://backporchnaturals.com/privacy-policy
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