Frequently Asked Questions
Purchasing FAQs
Frequently asked questions on purchasing Backporch Naturals
products.
Do you offer support?
Yes! Our system is tested to help control developing mosquitoes in station water, and we want it to work for you. We offer 1 year of support via email and chat to all customers.
How long will it take to get my orders?
Our goal is to ship in Q3 of 2026. We cannot ship our Stations to a state until we receive approval to sell it there.
Do you ship overseas?
No. We currently only ship to the continental United States.
What is your return policy?
If you're unhappy with your product for any reason, please reach out to us. Our system is tested to help control developing mosquitoes in station water, and we want it to work for you. As such, we will do everything in our power to help you get the most out of your Backporch Naturals products.
If you would like to return your product, we have a 30 day return policy for all undamaged products purchased directly through backporchnaturals.com.
Other questions?
Please contact us through our contact page! We will be happy to assist you.
Station FAQs
Frequently asked questions pertaining to your Backporch Naturals Stations.
How do my Backporch Naturals Stations work?
Mosquitoes visit your Stations to lay eggs. The Backporch Naturals Pod releases plant-powered actives into the station water, killing developing mosquitoes before they become flying adults.
And this is what makes the system different:
Instead of just targeting a single adult mosquito, our Stations target the source, killing numerous developing mosquitoes in station water.
In other words, it helps disrupt the mosquito lifecycle:
- It kills developing mosquitoes in station water
- Fewer developing mosquitoes become flying adults that continue the cycle.
How many Stations do I need?
It depends on your yard, and what surrounds your yard. Regardless, more Stations create more places for mosquitoes to use as breeding water, helping further disrupt the lifecycle. In other words, more is more.In other words, more is more.
Here are some common scenarios:
- 4 Stations: Customers with small yards and well-maintained neighboring properties.
- 8 Stations: Customers with medium yards and well-maintained neighboring properties.
- 12 Stations: Customers with big yards OR who live on greenbelts, near water OR next to neighbors who don’t take care of their property.
Where should I place my Stations?
The goal with your Stations is to provide multiple lifecycle-disrupting locations around your yard.
Here is where you should place your Stations:
- Place Stations every 300 feet in between your property’s corners
- Place Stations in front of greenbelts, fields, or other mosquito-prone areas
- Place Stations near neighboring areas with standing water or heavy mosquito pressure
How close can my Stations be to my outdoor living spaces?
Backporch Naturals Stations should be at least 50-75 feet from any outdoor living spaces.
How close should my Stations be to one another?
In most cases, Stations should be no closer than 50 feet from one another. If you have a particularly bad area for mosquitoes (ex: a green belt, a neighbor who really doesn’t take care of their yard, etc.) they can be placed closer together.
Do my Stations work after rain?
Yes! Unlike yard sprays and fogging treatments, you don’t need to reapply after rain.
However, your yard is not an island. Mosquitoes are constant travelers and will fly in from your neighbor's yard and beyond. Your Stations are always ready, but new arrivals are part of the ongoing fight.
Additionally, mosquito populations can surge after rain. While you can’t do much about your neighbor’s yard, you can boost your Stations' effectiveness by making sure to drain standing water on your property (like buckets, toys, and gutters).
What amount of sunlight should my Stations be in?
3-4 hours of direct morning or evening sun, or 6-8 hours of diffused sunlight.
How can I increase the efficacy of my Stations?
- Don't forget to reset. Reset your Stations monthly.
- Patience is key. Our system works by disrupting the mosquito life cycle, which can take time. Your Stations are killing the next generation of mosquitoes by targeting mosquito larvae, so it can take a time to see the full effect.
- Expect the neighborhood effect. Your yard is not an island. Mosquitoes are constant travelers and will fly in from your neighbor's yard and beyond. Your Stations are always ready, but new arrivals are part of the ongoing fight.
- Reduce the post-rain boom. Mosquito populations can surge after rain. While you can’t do much about your neighbor’s yard, you can boost your Stations' effectiveness by making sure to drain standing water on your property (like buckets, toys, and gutters).
- Launch a two-front attack. Yards with consistently high mosquito pressure may benefit from a more comprehensive approach such as pairing your Stations, which kill developing larvae, with our Backporch Naturals Yard Spray, which targets adult mosquitoes.
What if I live next to a person or place with standing water?
If possible, have that person drain the standing water. If this isn’t possible, we suggest placing multiple traps in front of this area. Yards with consistently high mosquito pressure may benefit from a more comprehensive approach such as pairing your Stations, which kill developing larvae, with our Backporch Naturals Yard Spray, which targets adult mosquitoes.
What month should I start my Stations?
You should place your Stations shortly before the start of mosquito season in your region. By starting your Stations early, you will disrupt the mosquito life cycle before it gets started.

